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Instructions

  • Use your email ID to login to this portal. You will receive an OTP on your email ID to authenticate yourself.
  • Each authenticated session is active for 30 minutes and you can raise multiple requests if needed during this session.
  • Once you have been authenticated, please provide the IBM Serial number (9 digits – including leading zeros and ending with 744) and the Last Day of Employment.
  • If your employee code provided earlier is a 6-digit number, simply add ‘744’ to the end. For instance, if your code is 123456, enter 123456744 after successfully logging into the portal.
  • If the information provided matches our records, you will receive an email response on your registered email address with the verification details.
  • If the information provided does not match our records, a ticket will be created and our support staff will review your request and respond.
    

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